System Needs Assessment
An important step in a business’s path is a new system or an upgrade to a current system. It is important to take the time to examine your current system or talk about what you need if it is a new system, in order to see the best way to proceed. DBS wants to make sure you have the best system to suit your needs which allows you a competitive edge over your competition.
System Design and Installation
The most efficient and custom made system gives you the most valuable and practical answer for your IT needs. We will determine the most optimal system, which is scalable, answers all of your needs, and doesn’t break your bank. We are there to guide you from start to finish and beyond. Whether it’s hardware or software, new install or upgrade, we are not satisfied until testing proves your equipment is reliable.
Moving into a new house can often be stressful and sometimes a nightmare, moving an office can be even more stressful. Let us handle your IT needs which leaves you able to focus on other things. We can work with builders or landlords, all your service providers, etc. This allows us to have everything installed and in place so you can walk straight in and get back to business. The smallest impact and less time down as possible is our goal.
DBS makes it a mission to stay up-to-date on the latest technological news, the latest and greatest software, and anything else that can benefit our customers. By doing this, we are able to approach you with new ideas, projects, and anything else that can keep your business running smoothly and efficiently.
Setting up an e-mail system is not just a simple procedure. There are questions and planning that need to be taken into consideration. Will the e-mail access be strictly in house or will phones, tablets, and remote computers need access? How do you want to have your e-mails backed up, stored? How will you want your e-mails restored if needed? Questions about calendars, company contacts, task lists, etc. From there, we roll out an e-mail system based on your needs
Your telephone system is a critical part of your business. Most businesses still use telephone service as the number one way of keeping in contact with customer. Gone are the days where you were locked into one service from your local phone company. DBS can evaluate your phone service needs, compare your options, and offer you the best system and service available. Most of the time, we can save you money and offer additional versatility compared to your existing system. DBS offers advanced Voice over IP (VOIP) telephone service in addition to traditional PBX telephone systems .
System Security and Firewalls
Everyone hears the horror stories of hackers-information deleted, damaged, or changed. What about personal information released? This is often frustrating to a business-1) because of the event itself and 2) often little can be done because local law enforcement are usually either swamped with these cases or in smaller areas, they just don’t have the resources to pursue these incidents. We will take this fight up for you and make sure you have the best firewall solution regardless of your budget. Once in place we continue to monitor and take preventive measures with continued security monitoring.
When it comes to backing up your system, things should be custom-made not a cookie-cutter system. We research your needs and your data to build the backup solution around you, not fit you into a universal system. Once the backup system is done, we are not satisfied until a full backup is accomplished with 100% completion. We know your information is important to you and nothing short of keeping all of it is not acceptable to our company.
Everyone knows Murphy and his law-what can go wrong, will. Disasters can be planned for, but that does not always mean those plans work out that way. Disasters themselves come in all shapes, sizes, and severity. DBS can work with you to ensure that there are protocols in place to recover your information if the need arises. This allows your business to have minimal downtime and we will have you back up and running in no time.
Most business are free from the limited internet options of the past. Each business has it’s own needs and we are able to examine and determine what your company needs. This keeps you from paying for services you don’t need and don’t use and also allows us to recommend the best vendors to achieve the best solution.
Network Wiring Solutions
Our network cabling services include data cabling, telephone cabling, and coaxial wiring. Whether you are adding lines to an existing network, installing a surveillance system or moving an office and starting from scratch, we have you covered. We install CAT5e and CAT6 rated wiring from the wall jack to the wiring closet.
Technology is an ever changing proposition that requires careful planning. Whether its a new system, upgraded system, internet, or phone, or something will always need to be changed; let us help. We provide IT project management from conception to implementation.
Mobile Device Support
Mobile devices have become an essential asset for many businesses. Many employees and executives find that they can’t live without the convenience of having their calendar, e-mail, and other applications at their literal fingertips. DBS supports Apple iOS and Android devices which connect to your business network. We also provide advanced security options to protect your data that is most at risk. If a device becomes lost or stolen, the remote data can be cleared to prevent it from falling into the wrong hands.
Post-Installation and Technical Support
Each client has different requirements to keep their computers, servers, and network running. DBS will build a comprehensive maintenance plan that fits your budget and meets your expectations when it comes to support. We are always available for our contract customers 24/7 so that you are never without help. We also offer same day critical system support visits for your revenue impacting systems. DBS is a partner you can count on to keep you profitable and up-and-running for your customers.
Many businesses are going to a paperless office. DBS has technology solutions to help you start a paperless environment and transition many of your old documents to an electronic filing cabinet. Our e-doc solution offers the ability to scan a document extremely fast, import documents from any image file, search documents, full OCR (optical character recognition), and is HIPAA compliant.
Virus & Spyware Protection
A past, present, and future problem in the technology industry is the reason firewalls exist: viruses. There will always be people out there who seek to do harm whether for profit, selfishness, or fun. The results can range from a minimal impact to catastrophic events. Virus protection uses a multitude of tools: anti-virus software, updates for that software, helping stop spam and those unsolicited emails, and more. However, that is only half the battle. We will make sure that your employees have training on dos/don’ts, should/should nots, can/can nots, and dangers signs so they can aid in the fight.
Since DBS offers consulting services, we have many connections to the top computer equipment manufactures and suppliers. This relationship offers you additional support options and great pricing on computers, laptops, printers, monitors, router, switches, firewalls, memory and many other peripherals. Of course, you are not required to purchase your computer equipment through us to utilize any of our other services. We simply want to extend you the opportunity to purchase equipment from us so that can enjoy a hassle free technology experience.
Spam can be a silent enemy, what you don’t know can be sitting in a folder, causing problems without you realizing what is causing that problem. For example, spam that is not dealt with can cause your computer to run slow. The right tools can help cut your spam issues down and cut down on hours spent by employees having to clean the folder out on a constant basis. Sometimes settings and actions unknown to the business can actually cause the company to be on a list for sending spam. Spam protection can help prevent this from happening.
Feel free to contact us concerning a quote or to discuss your business needs.